In order for any project to 'fly', the most appropriately endowed individuals have to be chosen to take the vision of the organisation to the prescribed level. The superheroes of the project have to be brought in to make sure it is delivered.

Although most project managers recognise their value and importance, there is some debate about the differences between audits, reviews and health checks.

Binfire is a secure online project management and collaboration application targeted at scattered project teams. It aims to create an online virtual office by bringing project planning, co-ordination, communication and collaboration into one space.

Preparations for the release of the new Madiba bank notes was a monumental task. The changeover required adaptation of software in ATMs, note-counting machines, slot machines, note validators and note sorters.

This book is a short, straightforward guide to what customer-centricity means. It helps the reader to understand why collaborative project management and post-implementations are not enough, why customers matter – not just the end user but also internal colleagues and suppliers – and introduces a step-by-step process to move an organisation to customer-centric project management.